FAQ
For basic troubleshooting and technical issues refer to this page. If your issue is not listed, contact our Education Support Hotline @ education@altimatemedical.com
In order to gain access to the course quiz you will need to be enrolled in the course. If you are unsure if you are enrolled, go to our profile page at https://altimatemedical.com/profile/ to login and verify course enrollment. Once you have verified course enrollment, you must click the “Take This Course” button to access the quiz.
Certificates are sent out manually following the Zoom Webinar. These certificates are sent out a few days following the course to ensure everyone has had enough time to complete the survey. If you have not received your certificate check your spam/junk folder or contact us at education@altimatemedical.com
During the Zoom Webinar we will link the presentation/slides in the chat and we will also have them up on the website on demand following the webinar. It may take up to a few days for them to be available on the website. Keep an eye on the webinar chat.
If you cannot login to your account and have requested a “Reset Password” link. Please check your spam/junk folders. If it is not there, please check with your systems administrator to ensure that our email address associated with the website is not blacklisted or being blocked by your organizations firewall.
You should receive the email from the following email address, registration@altimatemedical.com
“Where do I get my certificate?”
There are a few different ways of obtaining your certificate. They are listed on this page, https://altimatemedical.com/obtaining-your-ceu/
Certificates are sent out manually following the Zoom Webinar. These certificates are sent out a few days following the course to ensure everyone has had enough time to complete the survey. If you have not received your certificate check your spam/junk folder or contact us at education@altimatemedical.com
All of our CEU Courses are accredited by the University of Pittsburgh. However, the following are approved by the Texas TPTA:
- It’s All About Standing: Standing Throughout the Lifespan
- It’s All About Standing: Standing for Adults
- It’s All About Standing: Standing Basics
- It’s All About Standing: Standing for Pediatrics
- The Why, Who, When and How of Standing for Pediatrics and Young Adults
- The Why, Who, When and How of Standing for Adults
All of our CEU Courses are accredited by the University of Pittsburgh. However, the following are approved by the California Education Connection:
- It’s All About Standing: Standing Throughout the Lifespan
- It’s All About Standing: Standing for Adults
- It’s All About Standing: Standing for Pediatrics
Complete the quiz/survey to download your certificate from our website. If you took the course over Zoom, complete the quiz/survey and then we will send your certificate to you within a few days of presenting the course. Keep an eye on your email.