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Welder, Req # 2020-05

Welder, Req # 2020-05

Redwood Falls, MN

ActiveAid has an opening for a Welder.  If you are looking to move away from thick, heavy, large steel projects to a cleaner environment and a less “factory” work area, this may be the change you are looking for.  Hourly wage is $16.00 to $19.00 depending on experience.  What do you need?  Keep reading for more details!

Summary

Perform welding and joining and cutting processes to create parts and product

Specific Job Duties/Responsibilities:

  • Read job processing travelers
  • Read and understand prints to create parts to those specifications
  • Position parts in jigs or fixtures and clamp parts together along layout marks
  • Turning regulator valves to activate appropriate flow of gases
  • Weld materials:  stainless steel and aluminum to obtain uniform smooth welds [no burn thru, excellent penetration, no porosity and/or undercutting, no cracks, complete, no inclusions, etc.)
  • Grinding and de-burring for proper weld finishing
  • Cleaning and/or degreasing parts (as necessary)
  • Examines completed work pieces for defects and conformance to specifications
  • Troubleshoot, analyze, and improve welding processes
  • Fabricate parts as needed.
  • Satisfy requirements of Quality Management & Regulatory Compliance systems
    • Follow applicable policies and procedures
    • Complete records (as necessary)
    • Share ideas for process improvement
    • Assist with corrective & preventive actions and customer feedback/complaint reviews (as appropriate)
  •  Observe Safety Program provisions
    • Maintain clean and safe work area
    • Report potentially unsafe conditions
    • Use equipment and materials properly.
  • Other duties as assigned.

Education and/or Experience:

  •  Certificate or degree for welding or pass weld test for MIG and TIG type welding

Knowledge, Skills and Abilities:

  • Knowledge of joint design, weld symbols, weld defects and discontinuities
  • Ability read, understand, and follow written and verbal instructions
  • Ability to complete checklists, documents and reports
  • Ability to work from both sitting and standing positions
  • Lifting up to 50 lbs occasionally
  • Ability to work independently with limited supervision
  • Strong mechanical aptitude and problem solving skills
  • Demonstrated critical thinking
  • Thorough product knowledge (ActiveAid will provide training)
  • Knowledge of and proficient skill in using a variety of machines
  • Proficiency with measuring tools and inspection equipment
  • Effective verbal and written communication skills
  • Strong interpersonal and teamwork skills
  • Demonstrated problem solving ability in a machine shop environment
  • Ability to read and interpret drawings and specifications (prints)
  • Ability to setup complex jobs without assistance or supervision
  • Proficiency with measuring tools and inspection equipment

Interested, please submit an online application or upload your resume.  You can also stop by the office and complete an application if that is easier. 

ActiveAid
101 ActiveAid Road
Redwood Falls, MN 56283

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Altimate Medical Is Honored With Governor’s Outstanding Achievement Safety Award

Altimate Medical Is Honored With Governor’s Outstanding Achievement Safety Award

Altimate Medical was recognized for excellence in workplace safety and health during the Minnesota and South Dakota Safety & Health Virtual Conference held on October 19-20, 2020. Altimate was awarded the Outstanding Achievement award which is the second highest honor given by the Governor’s program. Altimate Medical is one of only 262 employers to be honored through the awards program, coordinated by the Minnesota Safety Council (MSC).

“It is a pleasure to recognize Altimate Medical for their award and safety excellence,” said Paul Aasen, president of the MSC. “Safety is about time, attention and diligence. We thank Altimate Medical for working hard to keep their employees safe.”

Since 1934, the annual Governor’s Safety Awards Program has honored Minnesota employers with exceptional safety performance. Applicants are judged on several years of injury data as it compares with their industry’s national statistics, and on progress implementing a comprehensive safety program. Outstanding Achievement Award winners are recognized for their continuous safety improvement and/or an outstanding safety record with incident rates that are 51%-90% better than the industry average, and a score between 75 and 90 on the safety program evaluation scale.

“The safety of our employees has always been extremely important to our team at Altimate Medical,” said Paul Hickey, Altimate Medical’s President and CEO, “I’m very proud of all the work by our safety committee, led by our Safety Coordinator Dillon Kuehn. The team sets a high bar for our organization and ensure safety is an integral part of our culture at Altimate Medical.

Altimate Medical is Minnesota’s longest standing SHARP (Safety & Health Achievement Recognition Program) site since joining and achieving certification in May of 1998. SHARP sites have been acknowledged at the MSC conference for over 20 years. 

The Minnesota Safety Council, founded in 1928, is a non-governmental, not-for-profit organization dedicated to improving the quality of life in Minnesota by preventing unintentional injuries on the road, at work, at home, and in the community.

About Altimate Medical

Altimate Medical Holdings, Inc. (AMHI), designs and manufactures differentiated medical equipment that optimizes treatment outcomes and maximizes the health and wellbeing of the end-users. Since its founding in 1987, Altimate Medical and its EasyStand brand has led the standing industry with unsurpassed technology. Altimate Medical Holdings has since expanded its product portfolio and made several acquisitions of well-known and respected brands within the complex rehab technology market (Zing, 2015; ActiveAid, 2018) and the healthcare capital equipment market (MPI, 2015). The AMHI family of brands include: ActiveAid, EasyStand, Justify It, Medical Positioning, Zing, VizaVue®, EchoBed®, UltraScan Versa™, and UltraDBI™.  Learn more by visiting altimatemedical.com

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Careers

Customer Service Specialist, REQ: #2020-03

Customer Service Specialist, REQ: #2020-03

Redwood Falls, MN USA

ActiveAid (AA) in Redwood Falls is looking for a Customer Service Specialist (CSS) who desires to support our customers in the medical device community we serve.  As a representative of AA, your ability to project a professional, calm, positive and helpful demeanor to our customers is key.

As a CSS, you will serve as the first line of support as you process inbound/outbound calls and requests from customers, clients and suppliers. We need an employee who is patient, compassionate, clear and articulate as they work to offer advice and insight, address customer correspondence, inquiries, complaints and concerns.

As you work to identify, trouble shoot, research, and resolve customer issues, the CSS will also provide status updates on orders, product availability, fulfillment, and shipping needs.

A CSS’s ability to be accurate is critical to success as they document special handling instructions, provide data entry, process returns and maintain customer accounts.  Creating quotes and coordinating custom modifications with cross functional team members is also part of this role. 

In addition, this position will assist Sales & Marketing with owner’s manuals, FAQs, trouble shooting, price lists, and assembly or instruction sheets.  Other duties will also apply. 

If we have your attention, please read on.

Specific Job Duties/Responsibilities:

  • Serve as the first line of support for your customer(s) through communication, service, hospitality, and information.
  • Process inbound and outbound calls from all clients and suppliers with a high standard of professionalism
  • Process requests from all clients in a timely manner
  • Handle customer correspondence, complaints, inquiries in a professional manner
  • Identify, trouble shoot, research, and resolve all customer issues
  • Communicates with customers the status of orders, product availability, fulfillment, and shipping
  • Document any special handling or instructions
  • Data entry of customer product/parts orders
  • Process return authorizations
  • Maintain customer accounts (deductions, charge backs, etc)
  • Creation of accurate quotes
  • Coordinate Custom Modifications with Product Development and Quality
  • Enter all ship to addresses from M2M Sales Orders into SalesForce, links and dealers
  • Create SalesForce history – keep SalesForce clean and updated
  • Customer Complaints and Feedback
  • Obtain and evaluate all relevant data to handle complaints and inquiries
  • Log all complaints/communications promptly
  • Immediately report any possible medical incident to Quality Management Representative
  • Assist Sales & Marketing with Owner’s Manuals, FAQs, trouble shooting, price lists, and assembly or instruction sheets
  • Service specific catalog customers and work with Media Department for new catalog information
  • Prepare/run special reports are requested
  • Establishes new customer accounts
  • Attendance and participate in department and team meetings as needed
  • Satisfy requirements of Quality Management & Regulatory Compliance systems
  • Follow applicable policies and procedures
  • Complete records (as necessary)
  • Share ideas for process improvement
  • Assist with corrective & preventive actions and customer feedback/complaint reviews (as appropriate)
  • Observe Safety Program provisions
  • Maintain clean and safe work area
  • Report potentially unsafe conditions
  • Use equipment and materials properly
  • Other duties as assigned.

Education and/or Experience:

  • High school diploma (or equivalent), College or Associate Degree preferred
  • Previous customer service experience preferred (training will be provided as needed)

Knowledge, Skills and Abilities:

  • Maintain customer confidentiality as needed
  • Strong attention to detail
  • Accurate data entry skills
  • Proficient computer skills
  • Made2Manage and SalesForce software (ActiveAid will provide training)
  • Ability to multitask and prioritize work effectively
  • Excellent written and verbal communication skills
  • Ability to project a professional, calm and positive image to customers
  • Thorough product knowledge (ActiveAid will provide training)
  • Ability to work independently with limited supervision
  • Strong interpersonal and teamwork skills
  • Demonstrated problem solving ability
  • Ability to sit and use computer most of workday
  • Lift up to 25 lbs
Categories
Careers

Powder Coater, Req: #2020-04

Powder Coater, Req:  #2020-04

Redwood Falls, MN USA

Altimate Medical is looking for a Powder Coater to join our team to help support the medical device community we serve. The hourly rate is $13.00.

You will learn the three steps of powder coating in four areas.  The areas are the Big Booth and oven, little booth and oven, wash tanks and loading dock.  Entry level Powder Coaters will be provided with hands on training to successfully arrange parts in baskets for degreasing and final rinse, using the overhead crane to lower baskets in tanks, remove from tanks and push carts in oven to dry.  This will include inhouse sorting, hanging, painting, baking and delivery of finished products.  Keeping the paint area clean and free of debris is a must. 

Powder Coaters will be lifting parts from boxes/carts, pushing carts, using safety equipment to handle carts and cleaning solutions, checking inventory and performing quality control checks. 

Interested?  We would love to hear from you. 

AMI offers a competitive benefit package. Please apply online at https://altimatemedical.com/careers/ or stop by the office and complete an application.  No phone calls at this time, please. 

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Careers

Quality Inspection & Packaging Specialist

Quality Inspection & Packaging Specialist, Req #2020-01/02

Morton, MN USA

Get your ultimate job at Altimate!!

Altimate Medical, Inc. (AMI) located in Morton, MN has an opening for an amazing Quality Inspection and Packaging Specialist.  This is full-time position in our quality/shipping department working with a fantastic and dedicated team of individuals. This is a hands-on position as you inspect, package & ship medical devices to the customers we love and who depend on us to deliver quality products.  Other work will be assigned as needed but we truly appreciate it when people raise their hand and look for ways to contribute. 

We are proud of the products we make!  If you are able to follow work instructions and complete necessary documentation (written and computer based) in a clear and accurate manner, we want to hear from you.  We consider ourselves a family who work in and across functions.  We look for individuals who are able to communicate and interact personally and as a team.

We take pride in getting things right the first time so paying attention to details, matter.  Physical requirements of the role include the ability to stand for an 8-hour shift and to push/pull/lift 50-75 lbs repeatedly throughout the shift.  We’d love it if you knew how to operate a forklift, but if not, training can be provided. 

AMI offers a competitive benefit package.  Interested?  Please apply online using the button below or stop by the office and complete an application.  No phone calls at this time. 

Altimate Medical, Inc.
262 1st St
Morton, MN 56270

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News

Patent awarded for Swing-away Backrest on MPI’s VizaVue® Modified Barium Swallow Study Platform

Patent awarded for Swing-away Backrest on MPI’s VizaVue® Modified Barium Swallow Study Platform

Medical Positioning, Inc. (MPI) has been awarded a patent for the swing-away backrest on the VizaVue® modified barium swallow study platform. This swing-away backrest provides the speech pathology and radiology team unrivaled ease of use and configuration capability while decluttering the procedure space. Removal or storage, and the inherent potential for lost or misplaced parts, is no longer an issue with this option. The swing-away backrest will increase efficiency in the procedure space, enhance clinical team satisfaction and provide flexibility, comfort, and optimal positioning for both clinician and patient.

Image
Image

The United States Patent and Trademark Office (“USPTO”) delivered an Issue Notification for U.S. Patent Number 10,667,976B2 entitled “Low Clearance Medical Imaging Chair,” which covers a patent application related to the company’s Modified Barium Swallow Study platform, VizaVue®. Barring any unforeseen circumstances, this patent will be valid until May 26, 2036. This most recent issue builds upon a previously issued, although unrelated patent, and brings MPI’s total patent count to two.

“Our development team exemplifies an innovative spirit and I am proud to see the hard work and dedication rewarded with this patent. We will continue to incorporate clinician and patient feedback into our efforts as we look forward and continue serving the imaging community,” said Jorge Cadenas, President and General Manager of MPI.

Paul Hickey, President and CEO of Altimate Medical Holdings, Inc. (AMHI) commented, “As one of our stronger businesses within AMHI, MPI is poised for continued growth with a portfolio of highly differentiated products that all help improve care delivery.”

About Medical Positioning 
Based in Kansas City, KS, Medical Positioning Inc. (MPI), was founded in 1988 as American Echo. Its flagship product, the EchoBed®, revolutionized sonography ergonomics, spearheading a specialty imaging table market with the introduction of a drop away section, now known as the Imaging Drop Section. Today, MPI’s product portfolio includes ergonomic and bariatric diagnostic imaging platforms designed to offer optimum positioning and improved imaging results across cardiology, vascular, radiology, breast biopsy, surgery, pain management, and speech pathology. 

About Altimate Medical
Altimate Medical Holdings, Inc. (AMHI), designs and manufactures differentiated medical equipment that optimizes treatment outcomes and maximizes the health and wellbeing of the end-users. Since its inception in 1987, Altimate Medical and its EasyStand brand has lead the standing industry with unsurpassed standing technology. Altimate Medical Holdings has since expanded its product portfolio and made several acquisitions of well-known and respected brands within the complex rehab technology market (Zing, 2015;  ActiveAid, 2018) and the healthcare capital equipment market (MPI, 2015). The AMHI family of brands include: ActiveAid, EasyStand, Justify It, Medical Positioning, Zing, VizaVue®, EchoBed®, UltraScan Versa™, and UltraDBI™.

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News

Paul Hickey Appointed new President and CEO of Altimate Medical

Paul Hickey Appointed new President and CEO of Altimate Medical

Altimate Medical Holdings, Inc. (AMHI) Board of Directors has announced the appointment of Paul Hickey as its new President and CEO. Hickey succeeds Todd Tholkes, who is retiring after leading Altimate Medical for more than two decades. Tholkes started at Altimate Medical’s founding in 1987 and has held a leadership role in the company for all 32 years of service.

Tholkes, who will remain a board member, said, “I felt the timing was right as our company is well positioned for continued growth. I am confident that Paul, who has proven leadership experience and the commercialization expertise, will lead this company forward into the next chapter.”

“I am very impressed with Altimate Medical’s accomplishments and their global leadership position in standing devices. The future looks very promising with tremendous opportunity for growth from our new product pipeline and potential partnerships.” Hickey stated.

Hickey has over 25 years of medical device commercialization experience including leadership roles in marketing, R&D, clinical, and reimbursement.  Hickey most recently served as President and CEO of Vertebral Technologies, Inc. and prior to that role was Senior Vice President of Marketing and Reimbursement at EnteroMedics. He also serves as a member of the board of directors at Excelen Center for Bone & Joint Research and Education.

About Altimate Medical

Altimate Medical is comprised of a family of brands in the complex rehab technology and healthcare capital expense markets. Altimate Medical is a market leader in standing and related technologies and has global recognition from its EasyStand and Zing brands. ActiveAid has designed, manufactured, and marketed high-quality shower and commode seating systems for more than 50 years. Medical Positioning Inc. (MPI) was founded in 1988 and its product portfolio includes ergonomic and bariatric diagnostic imaging platforms designed to offer optimum positioning and improved imaging results across cardiology, vascular, radiology, breast biopsy, surgery, pain management and speech pathology. More information about Altimate Medical’s portfolio can be found at https://altimatemedical.com/about.

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ActiveAid Unveils New Logo and Website

ActiveAid Unveils New Logo and Website

ActiveAid has unveiled its new brand logo and identity alongside a new website. ActiveAid has been in business for more than 50 years and the brand has been updated, modified in the past and this new logo and identity takes cues from previous designs while modernizing the look and feel. The new ActiveAid website is a huge leap forward from a usability and customer experience standpoint. More information, better organization and standardized product specifications will help customers find information faster and learn more about the products than ever before.

Another great customer-focused feature that was made possible by the new site – dynamic product configurators. Customers can now create a custom configuration and request a quote directly from the site without having to call customer service or fill out a paper order form. The site provides an MSRP quote instantly, but existing customers can fill out the short form at the bottom of the configurator to request a quote.

Every product has an individual product page with an “Options” tab that displays every option available for that unit. Each option has its own information page too – providing the customer as much information as possible prior to making purchasing decisions. Updated literature, standardized specifications and multiple images and videos are available for all products. View the new logo and website at activeaid.com

About ActiveAid

ActiveAid manufactures high-quality, stainless-steel bath, shower and commode products. Products offered are numerous and cover a vast array of user needs including location (toilet, bath, shower or stand-alone seating) positioning (height adjustable, seat slope, tilt-in-space, tilt and recline, and folding), and numerous support components. ActiveAid has pediatric, adult and bariatric lines – from simple raised toilet and modular seating systems to tilt-in-space, tilt and recline shower/commode chairs providing maximum support. ActiveAid products are manufactured in our Redwood Falls, MN facility.

About Altimate Medical

Altimate Medical is comprised of a family of brands in the complex rehab technology and healthcare capital expense markets. Altimate Medical is a market leader in standing and related technologies and has global recognition from its EasyStand and Zing brands. ActiveAid has designed, manufactured, and marketed high-quality shower and commode seating systems for more than 50 years. Medical Positioning Inc. (MPI) was founded in 1988 and its product portfolio includes ergonomic and bariatric diagnostic imaging platforms designed to offer optimum positioning and improved imaging results across cardiology, vascular, radiology, breast biopsy, surgery, pain management and speech pathology. More information about Altimate Medical’s portfolio can be found at https://altimatemedical.com/about.

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Altimate Medical Acquires ActiveAid

Altimate Medical Acquires ActiveAid

Altimate Medical, Inc. has acquired Activeaid, Inc., as of May 1, 2018. Altimate and ActiveAid have shared synergies in the marketplace and both product portfolios complement and strengthen each other. Altimate Medical intends to continue operating the ActiveAid business in the Redwood Falls, MN facility.

Activeaid, Inc., a Minnesota-based manufacturer of quality medical equipment since 1965, specializes in the rehabilitation field. The diverse product lines, proudly made in the USA, address a range of uses from daily care assistance in the home environment, to products designed for the hospital and institutional market.

As a result of the acquisition, Todd Tholkes, President and CEO of Altimate Medical will assume leadership of Activeaid. “Activeaid has been a strategic partner to Altimate Medical for 30 plus years and we look forward to leveraging some of Altimate Medical’s strengths to sustain and help grow the Activeaid business. We would like to thank each of the team members of Activeaid for their contributions toward its mission over the last 50 plus years and we look forward to an exciting future together,” said Tholkes.

About Altimate Medical

Altimate Medical is comprised of a family of brands in the complex rehab technology and healthcare capital expense markets. Altimate Medical is a market leader in standing and related technologies and has global recognition from its EasyStand and Zing brands. ActiveAid has designed, manufactured, and marketed high-quality shower and commode seating systems for more than 50 years. Medical Positioning Inc. (MPI) was founded in 1988 and its product portfolio includes ergonomic and bariatric diagnostic imaging platforms designed to offer optimum positioning and improved imaging results across cardiology, vascular, radiology, breast biopsy, surgery, pain management and speech pathology. More information about Altimate Medical’s portfolio can be found at https://altimatemedical.com/about.

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Altimate Medical Hires New Regional Sales Managers

Altimate Medical Hires New Regional Sales Managers

Altimate Medical is excited to announce the hire of three new Regional Sales Managers. With the hire of Whittney Ash, Lisa Vons Cooper and Dave Nesje, the ActiveAid, EasyStand, and Zing brands will be further supported and managed throughout the U.S. and Canada. Each has a distinct territory with Vons Cooper managing the West Coast, Nesje the Midwest and Canada and Ash managing the East Coast.

Meet the Team

Altimate Medical’s U.S. and Canada Regional Sales Managers

Lisa Vons Cooper

Lisa Vons Cooper

Vons Cooper has extensive industry experience both as an independent sales representative and in sales roles for several CRT manufacturers.

Whittney Ash

Whittney Ash

Ash brings to the table sales, marketing and social experience from the manufacturer side of the CRT industry.

Dave Nesje

Dave Nesje

Nesje is a veteran member of the Altimate Medical team and most recently served as the Customer Service Manager until accepting his new role.